Patient Services Coordinator - Healthcare Support Role in Bali

Join ABCDE Medical Services Inc as a Patient Services Coordinator in the vibrant heart of Bali! We are seeking a compassionate, detail-oriented professional to serve as the first point of contact for patients, ensuring seamless coordination of healthcare services. In this role, you'll be the backbone of our healthcare operations, managing patient appointments, handling inquiries, and providing top-notch support to our patients and staff. Based in Canggu, you'll be part of a dynamic team in a beautiful, fast-growing healthcare hub.

ABCDE Medical Services Inc is a trusted name in healthcare, known for our commitment to excellence and patient-centric care. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact in the lives of our patients. If you're passionate about healthcare and eager to contribute to a thriving organization, this is the perfect opportunity to join our team.

As a Patient Services Coordinator, your daily tasks will include scheduling appointments, managing patient records, and ensuring smooth communication between patients, healthcare providers, and administrative staff. You'll use tools like EPIC, NextGen, or similar electronic health record systems to streamline our operations. With 2-4 years of experience in healthcare administration or a related field, you'll bring a wealth of knowledge to our team.

📋 Tanggung Jawab Pekerjaan

• Manage patient appointments and schedules, ensuring timely and efficient service delivery.
• Handle patient inquiries and complaints, providing prompt and professional responses.
• Maintain accurate and up-to-date patient records using electronic health record systems like EPIC or NextGen.
• Coordinate with healthcare providers to ensure seamless care delivery and follow-up.
• Assist in the organization and management of patient information, including insurance and billing details.
• Support staff training and development in patient services and administrative tasks.
• Participate in quality improvement initiatives to enhance patient care and service standards.
• Stay informed about healthcare policies, regulations, and best practices to ensure compliance and continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• 2-4 years of experience in healthcare administration, patient services, or a related role.
• Proficient in using electronic health record systems such as EPIC, NextGen, or similar.
• Strong communication and interpersonal skills to effectively interact with patients, staff, and healthcare providers.
• Excellent organizational and time-management skills to handle multiple tasks and deadlines.
• Detail-oriented with a commitment to accuracy and quality in all aspects of patient care.
• Ability to work well in a team and adapt to a fast-paced, dynamic environment.
• Fluency in English and Bahasa Indonesia, with excellent written and verbal communication skills.

🛠️ Keahlian

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